Cody

Cody, an intelligent AI assistant, can be trained using your own knowledge base on various aspects such as your business, team, processes, and clients.

About Cody

Cody is a suite of AI agents designed to answer questions, support teams, and engage website visitors using an organization's own documents, sites, and tools as a knowledge base. The platform offers specialized agents for internal support, customer service, website conversion, compliance, and live event experiences. Cody can be trained once and deployed across multiple agents, each inheriting the same knowledge and permissions. Pricing includes a free plan with limited usage and paid plans that scale by team size and features. Cody is suitable for businesses seeking to automate support, improve customer engagement, and maintain control over AI-generated responses.

Best for: business teams, customer support teams, HR and IT departments, growth and marketing teams, regulated industries

Key features

Connects to business documents, drives, sites, and tools to provide answers with sources.
Role-based permissions ensure users only access information they are entitled to see.
Model-agnostic design allows switching AI models per workflow without rebuilding pipelines.
Audit trails and exportable logs for every query and output.
Deployment options include cloud, private cloud, hybrid, or on-premises.
Integrates with Slack, Discord, Zapier, and offers API access.

Use cases

Answering employee questions from internal policies and documents.
Resolving customer support questions on a website with a trained agent.
Starting proactive conversations with website visitors based on detected intent.
Qualifying sales leads and routing them into meetings through live chat.
Giving traceable answers from controlled content in regulated industries.

Pros

Free plan available with no credit card required.
API access included in all paid plans.

Limitations

Free plan limited to 100 credits per month, 100 documents, and one website widget.

Screenshots

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