Helix

Helix creates custom AI chatbots trained on your documents.

About Helix

Helix is a tool for building AI chatbots trained on a customer's own documents. The site offers a playground where several chatbots built with Alhena AI can be tried. It lists integrations with helpdesk and eCommerce platforms and use cases such as customer support, shopping assistance and review management. A free plan allows 25 conversations per month, and paid plans scale with usage. It is aimed at businesses such as eCommerce companies and support teams.

Best for: businesses needing custom chatbots, customer support teams, eCommerce companies, individuals seeking document-trained bots

Key features

Allows creation of AI chatbots trained on user documents
Offers a playground to interact with multiple chatbots
Provides analytics and review management features on paid plans

Use cases

Developing a chatbot for customer service using company documents
Creating a shopping assistant for eCommerce sites
Managing and responding to customer reviews automatically

Pros

Free plan available with limited usage

Limitations

Free plan limited to 25 conversations per month

Screenshots

Reviews

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