Simple Phones

Simple Phones provides businesses with an AI-driven phone agent, guaranteeing the avoidance of any missed calls from customers.

About Simple Phones

Simple Phones provides businesses with an AI phone agent that answers inbound and outbound calls, handles customer inquiries, and books appointments or answers FAQs. Businesses can forward missed calls or get a new number for the agent. Features include call logging with transcripts, customizable agent behavior, multilingual voices, call routing and escalation, and integrations with tools such as Zapier. Plans start at $97 per month for 100 calls with no long-term commitment, and the vendor offers a 14-day free trial.

Best for: small businesses, customer service teams, service providers, sales teams

Key features

Answers inbound calls with a customizable AI voice agent (the vendor says it improves over time)
Supports outbound calls for follow-ups, lead management, and cold calling.
Provides call logs with caller details, duration, and transcripts.
Can route or escalate calls and send alerts via text, email, or webhooks.
Supports multiple languages and accents for voice responses.
Integrates with popular CRMs and tools like Zapier for workflow automation.
Can use website or FAQ content to answer customer questions.

Use cases

Automating customer call answering to prevent missed business calls.
Booking appointments or meetings through phone interactions.
Following up with leads or conducting outbound sales calls.
Providing information or answering FAQs using business-specific knowledge.
Routing complex or unexpected calls to human team members.

Pros

Offers a 14-day free trial for new users.
No long-term commitment required; plans can be canceled anytime.

Limitations

Phone numbers are only available in select countries.
Exceeding monthly call limits or canceling releases assigned phone numbers.

Screenshots

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