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Yobi centralizes communication across different channels for businesses. Keep your communications organized and effective with Yobi.

About Yobi

Yobi is an AI platform that provides businesses with customizable AI agents to handle communication tasks such as answering calls, booking appointments, and responding to messages across channels like SMS, Instagram, and Facebook. Designed for industries including dental, hospitality, real estate, and more, Yobi integrates with practice management and CRM systems to automate workflows and update records. The platform emphasizes ease of use, requiring no technical skills for setup, and offers HIPAA compliance for healthcare users. Pricing is structured around monthly plans and add-on tools, with no setup fees or long-term contracts.

Best for: dental practices, medical offices, hospitality businesses, real estate agencies, small businesses

Key features

  • AI agents can answer calls, respond to texts and DMs, and book appointments.
  • Integrates with practice management and CRM systems for automated record updates.
  • Customizable agents trained on business-specific knowledge and scripts.
  • 24/7 availability for inbound and outbound calls, SMS, and social DMs.
  • Multilingual support for up to 30 languages.
  • HIPAA compliant for healthcare-related communications.
  • No technical skills required for setup or customization.
  • AI can hand off complex issues to human staff with full conversation context.

Use cases

  • Automating appointment scheduling and confirmations for dental or medical practices.
  • Handling customer inquiries and bookings in hospitality or real estate.
  • Managing routine communications and freeing up staff for complex tasks.
  • Responding to messages on SMS, Instagram, and Facebook for client engagement.
  • Translating and transcribing conversations for multilingual support.
  • Automating review requests and follow-ups with customers.

Pros

  • HIPAA compliance supports use in healthcare settings.
  • No setup fees and month-to-month contracts.
  • Customizable agents without coding or prompt engineering.
  • Real human support available at any time.

Limitations

  • Some integrations and advanced features only available on higher-priced plans.

Screenshots

Yobi screenshot

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