AskLettie

Lettie, your 24/7 AI property assistant, handles maintenance requests through WhatsApp.

About AskLettie

AskLettie is an AI-powered assistant designed for landlords and letting agents to automate tenant maintenance requests using WhatsApp. The tool logs and triages issues, generates compliance-ready reports, and maintains a complete audit trail of all communications. It offers features such as visual analysis of tenant-submitted photos, automatic reminders for expiring certificates, and instant export of legal reports. The service is free for up to four properties, with a monthly fee per property beyond that. AskLettie is tailored for the UK property market and aims to streamline maintenance management and compliance tasks.

Best for: landlords, letting agents, property managers, small rental businesses

Key features

Handles maintenance requests from tenants through WhatsApp 24/7
Automatically logs and triages every maintenance issue
Provides a compliance hub with reminders for expiring certificates
Exports legal maintenance reports with one click
Visual AI analyzes tenant photos to identify faults and assess severity
Integrates with WhatsApp, requiring no new apps for tenants

Use cases

Automating the triage and logging of tenant maintenance requests
Generating compliance-ready audit trails for property management
Exporting legal reports for maintenance issues
Analyzing tenant-submitted photos to identify and prioritize repairs

Pros

Free for up to four properties
No credit card required to start
Works directly through WhatsApp, no extra apps needed

Screenshots

Reviews

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