
Moveworks
With the aid of artificial intelligence, Moveworks addresses and anticipates workplace problems through its employee experience platform.
About Moveworks
Best for: large enterprises, IT departments, HR teams, service management teams, organizations using ServiceNow
Key features
- Provides AI assistants and agents to automate business workflows across departments.
- Supports multilingual and omnichannel access via chat, web, intranet, portals, and mobile.
- Includes a reasoning engine that autonomously plans, executes, and adapts to requests.
- Offers customizable AI agents and low-code/no-code tools for workflow automation.
- Provides analytics and platform management for fine-tuning and governance.
Use cases
- Automating IT and HR support requests to reduce ticket volume and response times.
- Streamlining employee onboarding and self-service processes.
- Improving internal communications and change management.
- Optimizing IT costs and modernizing identity and access management.
- Enabling employees to find information and complete tasks across multiple business systems.
Pros
- Integrates with a wide range of enterprise applications and systems.
- Supports deployment across regulated industries with security certifications.
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