
Cohere
Cohere provides fast and efficient screen sharing and control features to quickly resolve issues, thereby improving customer support and satisfaction levels.
About Cohere
Best for: customer support teams, CX managers, businesses with live chat support
Key features
- Allows agents to visually guide customers during support sessions
- Enables agents to perform actions on behalf of customers
- Automates responses using AI trained on support articles and past conversations
- Integrates with existing customer support platforms
Use cases
- Helping customers resolve technical issues in real time via cobrowsing
- Automating answers to common support questions
Pros
- No download required for cobrowsing sessions
Screenshots

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