All Along

Every community sells the same promise: the people new members will meet, and the opportunities that come from connecting. It’s the strongest pitch a community can make, and also the hardest to deliver. There’s no good way for a community manager to personally introduce 200 members to each other, so most don’t try. Retention suffers, and they’re left knowing the value was there – members just never found each other. All Along fixes this. Each member shares what they’re working on, what they need and what they bring. All Along makes three curated introductions per member per cycle – each with a plain reason for why they should meet. Matching runs async and continuously throughout the year. Communities that run live events also get pre-event matches 48 hours ahead. After each cycle, managers receive an insights report showing who’s in their community and what’s on their minds – intelligence that no survey would surface, and useful for shaping services, programming and marketing.