Ribbo

Ribbo is a ChatGPT trained on user data, offering personalized AI assistance based on user preferences and behavior.

About Ribbo

Ribbo lets businesses create AI customer support agents by training chatbots on their own documentation, FAQs, and website content. Models such as GPT-4o, Claude, and Gemini can be selected. Agents can be deployed on websites, WhatsApp, and Slack without coding, and the platform includes human handoff rules, analytics, and a customizable chat widget. Ribbo has a free plan with limited usage and several paid tiers that scale with message volume and team size. The vendor says customer data is not used to train models.

Best for: customer support teams, businesses with online customer service, companies seeking automated support

Key features

Trains the chatbot on uploaded documents, website URLs, text, and Q&A pairs
Deploys one agent to websites, WhatsApp, and Slack
Offers a choice of AI models including GPT-4o, Claude Sonnet, and Gemini
Installs with a single line of embed code and no developers
Supports human handoff rules and customer requests for a human agent
Provides analytics on resolution rates, unanswered questions, and common topics

Use cases

Automating responses to common customer support questions using company-specific documentation.
Providing 24/7 support coverage without increasing headcount.
Escalating complex or sensitive issues to human agents based on rules or customer requests.

Pros

Free plan available with no credit card required
No coding or developer resources needed for setup
Vendor states customer data is not used to train models

Limitations

Free plan limits usage to 30 message credits, 1 chatbot, and 1,000,000 characters of data.

Screenshots

Reviews

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