Ownichat

Turn every conversation into revenue

About Ownichat

Ownichat is a live chat and AI assistant platform designed for e-commerce and service websites. It enables businesses to embed a customizable chat widget that can answer customer questions, recommend products, and guide shoppers using information learned from the site's content and product catalog. The platform supports live chat, a shared team inbox, a no-code flow builder, multilingual support, and analytics. Integration is available for platforms like Shopify, WooCommerce, OpenCart, and custom sites via API. Pricing includes a free plan with basic AI and paid plans starting at $19/month, with a $1 trial for the first month.

Best for: online retailers, e-commerce managers, customer support teams, SaaS businesses

Key features

AI assistant trained on website content and product catalog
Live chat with team inbox for agent collaboration
No-code visual flow builder for guided chat scenarios
Multilingual chat with automatic translation for visitors and operators
Integration with Shopify, WooCommerce, OpenCart, and custom APIs
Analytics dashboard for tracking conversations and performance
Flexible support modes: AI-only, human-only, or hybrid with live agent handoff

Use cases

Answering product and order questions directly in chat
Guiding shoppers to relevant products using natural language requests
Capturing leads and customer information through chat forms
Providing multilingual support for international customers
Transferring conversations to human agents when needed

Pros

Free plan available with live chat and basic AI
Easy integration with major e-commerce platforms and custom sites

Limitations

Free plan limited to 1 website, 1 team member, and 50 AI messages per month

Screenshots

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