juttu

Juttu is a plug-and-play cancel flow that shows each customer a personalised offer the moment they hit “Cancel”. Reduce cancellations by up to 30%. Juttu intercepts cancel attempts and presents intelligent offers based on why they’re leaving.

About juttu

Juttu is a tool designed to help businesses reduce customer cancellations by presenting personalized offers when a user attempts to cancel a service. When a customer clicks the cancel button, Juttu triggers an exit survey to understand the reason for leaving and then uses AI to generate a tailored offer, such as a discount, pause, or callback. This approach aims to retain customers and gather insights for future improvements. Pricing and platform details are not specified in the available sources.

Best for: subscription businesses, SaaS companies, customer retention teams

Key features

Detects when a customer initiates a cancellation and intervenes with an offer.
Displays a real-time exit survey to capture the cancellation reason.
Uses AI to generate personalized retention offers based on survey responses.

Use cases

Reducing churn by offering targeted incentives to customers attempting to cancel.
Collecting actionable feedback on why customers are leaving.

Screenshots

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