Autopilot

Autopilot is a modern, all-in-one field service management (FSM) and CRM platform built specifically for home service businesses that want to simplify operations and grow faster without juggling multiple tools. Instead of duct-taping together spreadsheets, phone apps, invoicing software, and marketing tools, Autopilot brings everything into one streamlined system designed to run your entire business from a single dashboard. At its core, Autopilot handles the day-to-day essentials: scheduling, dispatching, job management, estimates, invoicing, and payments. Whether you’re booking your first job or managing multiple crews, the platform keeps everything organized and easy to manage. But what sets Autopilot apart is what happens beyond operations. Autopilot includes a built-in phone system and two-way texting, giving businesses a local number, call tracking, recordings, and automated responses. This means you never miss leads, can respond instantly, and always know where your calls are coming from. Instead of losing jobs due to missed calls or slow follow-ups, businesses can capture and convert more opportunities automatically. The platform also includes powerful marketing tools designed to help service businesses grow revenue, not just manage it. Users can send automated follow-up sequences, run text and email campaigns, and even track performance across key metrics like customer acquisition cost (CAC), average job size (AJS), lifetime value (LTV), and repeat customers. This gives owners real visibility into what’s working and where to double down.